This book provides a concise description of the pronominal empty categories of Gamo, an Omotic language spoken in Ethiopia. The principles of the GB Theory are relied on to identify the distribution and interpretation of pronominal empty categories in the language....

This study examined customer service quality and its effect on customer satisfaction in commercial bank of Ethiopia at Ambo branch. The study was conducted at one branch. The five service quality dimensions were used to measure the service quality of the bank. The researcher collected data through questionnaire....

This study investigates the nature of the relationship between transformational leadership and two work-related attitudes: job satisfaction and organizational commitment. It also compares the effects of transformational leadership on employees of nonprofit and for-profit organizations....

Over recent years the increasing complexity of organizations has led to an interest in leadership not limited to formally appointed leaders or top leaders. There is much evidence that leadership is important throughout an organization and not just in roles labeled ‘leader’....