You negotiate every day in all types of situations and in many ways. This book will help build confidence and get better results with practical advice on the basic principles of negotiation, how to prepare, how to keep cool under pressure and how to......

Life at work has become increasingly demanding with endless emails and 24/7 connectivity which now requires workers at all levels to become experts at managing their time effectively. This fully revised and updated business resource helps you......

Dealing with difficult people at work has become an essential survival skill in today’s office place. Whether an impossible customer or an occasional tense situation with a coworker or the more extreme case of an office bully, this fully revised and......

Stress has become a “catch-all” term to identify a host of symptoms AND their triggers. This book helps break down the multi-layers of stress starting with a self-assessment quiz to understand the causes and recognize the symptoms and offers insight......

A good working relationship with your supervisor requires planning and thoughtful strategy and this book offers effective tips on how to develop the skills you need to create a productive working environment or improve your current work......

The key to giving great presentations is in creating a clear, effective message and delivering it in a style that fits your personality and communicates confidence and authority. This practical book breaks down the process into manageable segments to......